Executive Vice President, Media Services


Job Summary:

The Executive Vice President, Media Services will report to the CEO and be a part of the senior leadership team at New Engen. This role is responsible for building strategy, fostering senior client relationships, growing existing relationships, and inspiring the hearts & minds of a world-class team of 100+ data-driven digital marketers. The EVP will lead and influence a portfolio of over 100 distinguished brands and client relationships. The portfolio will span a wide range of industries with a heavy emphasis on B2C. The role will be active in setting agency vision for commerce and consumer-centric industries, while also forging new business relationships within the category. The EVP will grow new lines of services and masterfully fold in future acquisitions. This role will partner with other senior leaders across Business Development, Creative, Analytics, Operations and Insights/Strategy to deliver best-in-class service, while driving innovative and measurable client solutions. The right candidate must carry deep-expertise in digital marketing strategies & performance media, a robust understanding of the total media delivery ecosystem, a proven ability to lead complex clients, and an exceptional team builder. Last (but not least), the EVP of Media Services must be highly competent at leading and inspiring a team who is diverse in thought and experience.


  • Develop strategy and messaging for our clients, lead client teams and oversee the execution of large-scale digital programs for our clients at the most senior level
  • Build deep, trusted relationships with senior level client contacts (CMO, CEO, client SVPs, etc.) across all areas of the client’s business, delivering a continuous flow of business-building ideas, while securing relationship and performance feedback
  • Continually increase knowledge of the client’s business (and industry) often serving as the senior level client contact’s (CMO, CEO, SVP) first line consultant
  • Effectively articulating our views on digital business philosophies, keeping clients up to date on industry context
  • Deliver strategic client presentations and providing recommendations that are concise, insightful and on point
  • Connecting to broader agency intellectual capital and bringing best practices to client engagements
  • Analyze P&L statements, takes necessary action to ensure profitability and implements preventative measures to ensure healthy client relationships
  • Direct team activities to ensure collaboration and partnership across the company’s full complement of resources to achieve optimal levels of productivity, service, communications and quality in a matrix environment for assigned clients
  • Develop new lines of service and partner with Operations in the integration of future agency acquisitions
  • Develop and drive account plans, processes and strategies that improve results for clients while growing the account portfolio by 50% YoY
  • Effectively plan work, communicate changes, troubleshoot problems and implement preventative systems, assuring that the client and company commitments are kept
  • Inform and drive the company’s strategic initiatives as a member of the New Engen executive team
  • Align with executive leaders to develop and enforce both the agency and account(s) vision and direction
  • Identify, nurture and actively develop top talent with direct impact on new hire process
  • Manage needs of team members to maximize learning and productivity while minimizing turnover
  • Drive New Engen’s culture, embody New Engen values and lead key agency-wide initiative
  • Willingness to travel as needed – you’re open to new places, new faces and new ideas

Who You Are:

  • Ownership mentality, high accountability
  • Deep appreciation for building and leading diverse teams, fostering an inclusive environment and viewing workplace matters with an equity lens
  • Low ego, high emotional intelligence
  • Opportunity mindset
  • Capable of managing through a high-growth environment
  • Humble/smart
  • Navigation of difficult relationships – both client-side and employees

New Engen is headquartered in Seattle, WA, with offices in New York, NY, Los Angeles, CA, Charlotte, NC, and Charlottesville, VA. For this role, candidates in our Charlotte, Los Angeles, New York, and Seattle offices are preferred.

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